Since we have a toddler, we spend a lot of time down on the floor. No problems with the look or ease of cleaning the Cali Bamboo floors downstairs at all.
Shaw vinyl plank flooring series 7 install#
There are still footprints from install a year and a half ago on those floors. Anything Coretec suggests is worthless to fix this problem. And we’ve only ever used approved cleaning tools and solutions. First off, the “haze” that people complain about on forums that makes it to where you can’t ever get the floor looking clean is absolutely true. Both of these issues apply to the Coretec floors but not to the Cali Bamboo floors. There is another piece to the story that we’re terrified of repeating. If our house is under some kind of crazy curse and something goes horribly wrong with our floors for a third time, even if the flooring manufacturer admits fault, I imagine we’d be out the installation costs? The flooring manufacturers we dealt with for our two horrible experiences were abysmal, but at least the flooring company we worked with that partnered with the manufactures fought for us until we (and they) were refunded everything including installation costs.
I have to say though, given that we had to have the flooring install company fight for us two times in a row over unexpected issues, we are highly anxious about ordering direct and having an independent installer do the installation for us. We are still searching for LVP with warmer tones and are awaiting samples from many companies including Flooret (who has had the best customer service BY FAR so far). So needless to say, we are also not fond of Cali Bamboo. We found out they didn’t really (just took the same 4 exact patterns and reversed them) and when we questioned how that didn’t line up with what they said before they’ve gone silent and basically aren’t answering anything else. It’s been over a year since then and Cali Bamboo recently said they fixed the repeat issue.
The Coretec floors are still installed upstairs because they hadn’t been ripped up yet when the installers figured out there was a problem with Cali Bamboo.
Shaw vinyl plank flooring series 7 cracked#
So we currently have clearly defective boards on the floor (one even has numbers printed on it) and overly stressed and cracked molding (some with nails sticking out) from too many install attempts because we just needed them to get us off the subfloors immediately. So the installers hastily laid down what we had from them at the time with everyone expecting a new floor fairly shortly (which didn’t happen). They refunded our money with the assurance they would have the pattern repeat issue fixed and new planks would be in stock in about 6 months. They FINALLY agreed that that was sound reasoning, then told us there was a problem with manufacturing and there actually should have been more patterns than the 4 we had and they had plans to fix it.
There was a 3-day struggle with them because they kept saying if we install the floors we accept them as is, but our argument was we had to install what was here because we were on subfloors at that point and we have a toddler (not clean and not safe!!). This pattern repeat issue was something we had explicitly checked on before purchasing so we were livid that we had been told inaccurate information by CB sales people. After the installers had ripped up the Coretec planks on the bottom floor, they pointed out to us that there were so many pattern repeats in the Cali Bamboo flooring that they couldn’t make it look good. We worked with the flooring company to find a replacement and ended up going with Cali Bamboo North Shore Oak because that was the only other LVP that we could find that had the warm tones we were looking for. After some back and forth we were eventually refunded the money by Shaw and, of course, wanted nothing more to do with them or any of their products. The flooring company worked with Coretec (Shaw) to bring out an independent inspector to investigate and the problem was so obvious that we had a response within the same day that the floor was defective (a process we were told that usually takes weeks). Within a month it was clear that the bevel paint was coming off on many of the planks and many of those were also chipping at the corners where the paint had come off. In July of 2019, we used a local flooring company to install almost 2000 sq ft of Coretec Berlin Pine. I’m sorry in advance for the length of this post.
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